The "ENOSIS" project provides information services to travellers, in addition to ticket reservation services, for urban or inter-urban trips. The trip may consist of one or more independent sub-trips, involving different means of transportation or different transportation companies. These services are provided both through the Internet (web portal), and over the phone. Virtual Trip has designed and developed the services provided over the phone, i.e., the voice gateway of the project. Through the voice gateway, the user can ask for information concerning the available interurban trips, by giving the source and destination of his trip. They may be sea-trips, air-trips, or any combination of the two options. Both the web portal and the voice gateway use the same data source, and therefore provide consistent information to the users.

The voice application is developed using the VoiceXML technology, which is based on the VoiceXML w3c standard. In order to provide dynamic data to the users, Text To Speech (TTS) technology is used. Moreover, in order to provide convenient and fast responses, the application makes use of Automated Speech Recognition (ASR) technology, combined with DTMF tones, to accept the user input.

• Institution of Fundings: GSRT
  

• Partners: FORTHNet (Greece), Athens University of Economics and Business, ForthCRS (Greece), Virtual Trip Ltd., Infocharta (Greece), Organism of Port Heraklion, International Airport Athens

• Start - End: 1/12/2003 - 31/5/2006 - Overtime until 30/10/2006 (Duration: 36 months)

• Project Budget: 1.315.451,91 €
  

• Project Funding: 578.104,04 €
  

• VTrip Budget: 65.350,00 €
  

• VTrip Funding: 29.225,00 €